Overview
Customer centricity has become the raison d'être for financial institutions globally, according to Celent, a leading financial services analysis firm. Increasing customer sophistication is catalyzing business innovation, which in turn drives top line and bottom line growth. Moreover, financial institutions are being inundated with compliance and regulatory requirements, straining their resources.
In response, financial institutions are pressing ahead with customer-focused innovative methods to optimize business processes, consolidate IT systems and simplify customer service while complying with regulatory norms and enhancing security. In an effort to keep the house in order, enterprises have begun to understand the benefits associated with business process management (BPM), service oriented architecture (SOA) and the like.
Virtusa helps banks and financial services firms enhance innovation, manage transformation and comply with regulations while driving efficiency and managing risks. Our Productization methodology combined with deep industry skills help financial institutions address business needs and achieve positive, measurable ROI. Virtusa’s BPM and SOA expertise help provide a consistent enterprise view, facilitate transformation, bring best practice workflows and increase operational efficiency.
Virtusa’s deep experience working with Fortune 500 financial institutions and industry-leading software vendors provides a unique advantage to cross-leverage skills and best practices. Leading retail & wholesale banks, card services, lending firms, investment banks, securities traders and brokerage firms all have partnered with Virtusa to conceive, transform and optimize software platforms to meet their business imperatives. Virtusa also works with leading software companies in the areas of BPM, cash management, online customer self-service, enterprise content management, and banking and payment technologies, providing the entire range of services from product conceptualization to implementation and through to customer implementation and support.
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