Industries : High Tech Manufacturing

Increased global competition, the shifting economic climate, and evolving end-to-end business models are urgent challenges for high tech manufacturing companies today. As a result, manufacturers around the world are focusing on increasing shareholder value, growing their businesses, and more tightly integrating their operations with those of their suppliers, customers and end markets.

The speed and complexity of the high tech industry require companies to continually innovate and customize their services, deliver those services quickly and also maintain high quality. High tech manufacturers must reach across corporate boundaries and cooperate with a network of partners to stay ahead in this highly-paced competitive environment.

Virtusa combines deep insight and a wealth of experience in the high tech manufacturing industry to deliver high-value business transformation and IT services for its clients. Our global team provides solutions to meet specific business needs of our clients so they can turn globalization into a competitive advantage, optimize and manage costs, improve time-to-market, and thereby increase efficiency and productivity.

Unified Threat Management (UTM)

Virtusa has proven experience in developing UTM solutions that provide real-time, effective network protection against sophisticated application-layer and content-based attacks. We are capable of monitoring a wide variety of network communications media, including e-mail, instant messenger and Web access in today’s highly distributed enterprise. Our specific UTM service offerings include:

• Development and software quality assurance (SQA) services for UTM products
• Intrusion detection system (IDS) and intrusion prevention system (IPS) solutions for prevention of hostile activities targeted at computing and networking resources of enterprises
• Firewall and virtual private network (VPN) services to provide strong protection for inbound and outbound traffic without performance strikes
• Testing services to ensure compatibility of appliances/solutions with existing enterprise network environments
• Development and SQA services for enterprises to integrate original equipment manufacturer (OEM) security consoles with open standards-based third party vendor consoles

Contact Center

Virtusa's contact center solutions closely align our clients’ information requirements with their business priorities. Our services help clients translate business and technical requirements into a high-level design that provides a solid platform for deploying scalable, reliable and high-performance contact center solutions. Our specific contact center service offerings include:

• Delivering comprehensive customer contact solutions that provide intelligent call routing and efficient call management, with blending of multiple communication channels
• Integrating technologies such as interactive voice response (IVR), computer telephony integration (CTI) and speech recognition with existing systems to reduce costs, enhance customer relationship and drive revenues throughout the enterprise
• Software development and SQA services for software companies building CTI applications in the bill presentment and customer analytics areas

Mobility Software

Virtusa’s mobility software support services enable organizations to provide the highest level of support to their wireless and mobile users, while ensuring agility and flexibility to adapt quickly to address changing market conditions and needs. Our specific mobility software service offerings include:

• Application architecture, design, development and SQA services for mobile software
• Design and implementation of security features, including device passwords, authentication and data encryption/decryption
• Development and SQA services to enable corporate applications for mobile access

Solutions