Services : Partner Product Services

Our 10+ years of partnership with edocs (acquired by Siebel, and now Oracle) is the source of our deep domain experience and rich expertise with edocs products. We provide a broad range of implementation and support services to clients of this product set.

Given the exponential growth of information generated by organizations today, having timely access to relevant and accurate data is a critical issue. FAST is a leader in enterprise search addressing this area. We are one of FAST’s key implementation partners in industries spanning financial services, media and information.

Virtusa's Data warehousing and Business Intelligence (DW/BI) practice provides a full range of DW/BI services that include consulting, data modeling, ETL development, data migration, OLAP and report development and, DW/BI maintenance. Virtusa has a dedicated Center of Excellence (CoE) for IBM DataStage, a market leading data integration tool and a core component of IBM Infosphere (formerly Information Integration Server) product line. We are an IBM partner with unique experience helping IBM develop, test and deliver more than 325 DataStage product releases. Our experience includes product engineering, solution implementation and customer upgrades – with over 150,000 days of effort over 6 years. Virtusa’s DataStage practice offers end-to-end data integration services encompassing consulting, implementation, support and upgrades.

No matter its size or industry, every company is looking for that special edge. And, companies typically turn to core enabling technologies to drive competitive advantage - whether through business process agility, productivity improvement, data integration, customer self-services or other means. Collaborative content is rapidly becoming the next frontier for IT-enabled breakthroughs.

The NewCode/Virtusa partnership combines NewCode's tools and Virtusa's world-class service organization to provide clients with comprehensive VB application modernization solutions that utilize proven techniques and architecture patterns to reduce deployment times and improve application quality.

Virtusa’s relationship with Pegasystems started in early 2001 with product development. Since 2003 Virtusa has jointly developed vertical applications using Pega’s PRPC core platform, and Solution Frameworks including Process Manager (CPM), Smart Dispute, and Smart Investigate. We are a Pega Product Engineering, Solution Frameworks and Global Customer Support partner.

Businesses today are under intense pressure to add new customers, retain existing ones, boost revenue and cut costs. The only way to achieve these goals is to maintain high customer satisfaction. BMC Remedy is a leading customer service and contact center software product. We have deep Remedy skills, particularly with communications service providers, enabling our clients to get the most out of their long-term investment in Remedy.

Vignette Practice

Most large organizations create millions of business transactions every year, which if in paper form were piled up, would extend above the world’s tallest skyscraper. Managing such vast amounts of paper and electronic documents is a daunting task for any organization. To meet this requirement, Vignette, a leader in enterprise content management (ECM) software products, delivers a suite of highly-integrated products that give customers the ability to create and manage information. We have a long-term strategic product development relationship with Vignette, which we leverage to serve Vignette customers.

VisionPLUS Services

VisionPLUS is a leading credit card transaction processing system offered by First Data Corporation (FDC) and used by banks and credit card processors globally. Virtusa provides services across the entire VisionPLUS spectrum, including consulting, portfolio migration, application development, testing and support. We have enabled a leading payment solutions provider to streamline its VisionPLUS implementation by leveraging our best-of-breed technology and process expertise on VisionPLUS.