You support and collaborate with team members in Bangalore office.
You will own all incidents and fault requests including prioritizations, classification and routing
You will resolve complex technical issues efficiently with IT Software and prioritising a high vome of IT support.
You will take care of on boarding and off boarding the employees.
You will Jointly define, update escalations and follow communication matrix
You show extreme work ethics and integrity to Define the SLAs
You are comfortable working from office.
What do you need to succeed?
Must have fulltime Bachelors Degree preferably B.Sc (CS) / BCA / BE / B.Tech
2+ years of relevant work experience in IT Support
Strong experience on MAC OS and Windows systems
Basic knowledge on Azure Cloud workspace
Basic knowledge on Active Directory user support
Good Troubleshooting skills
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
Learn more
Awards and recognition
Syncing your Virtusa Information
Syncing Complete
Exporting your personal Virtusa brand items
Export Complete
Check your downloads folder for files and implementation instructions.
Assets are now available in your profile for future editing and use.
Loading your existing headshots
Please select any one of the images below
Downloading Secure Assets
Signing out