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SRE Observability Architect
Job description
| Experience: • Minimum 10 years of relevant work experience with monitoring setup using any product (Dynatrace, Datadog, ELK stack, Splunk, Grafana/Prometheus, etc.) set up in critical production environments. • Minimum 5-6 years of work experience in end-to-end observability covering technical, user experience and business outcome metrics. Experience with AIOps is an advantage. • Has experience working with private cloud and Cloud-native public-cloud (particularly AWS) hosted applications. • Multi-tenancy setup and data segregation on the observability and AIOps stack. • Designing and building an Observability & Maintenance (O&M) module for multi-tenant solutions. • Defining SLIs and setting up SLOs for multi-tenant solutions. Core Capabilities: • Experience in implementing Container, Network, APM, RUM, Log Analytics, end-to-end tracing, and custom alerts with Grafana, Prometheus, Grafana Loki (alternatively Logstash or Fluent bit). Implementing the same on any other 3rd party product like Dynatrace is also considered. • Proficiency with containers and multi-tenancy setup for the observability solution is critical. • Ability to configure custom alerts, monitors and build AIOps workflows based on telemetry. • Good understanding of setting up integration capabilities with other systems via APIs and consuming external APIs for IAM as well as ingesting metric-based telemetry via collectors. • Ability to build custom observability dashboards across different portfolios and personas. • Setting up Synthetic Monitoring and Test Automation while integrating its telemetry into the observability stack. • Tenant and data segregation as well as ability to obfuscate sensitive information on the common observability schema. • Ability to code is preferable – Python / Java and Ansible scripting preferred. Qualification: • Observability Foundation certification from DevOps Institute or any product-level accreditation. • Any recognized System Architecture qualifications (e.g. TOGAF) are a bonus. Role & Responsibilities: • Architect, design and ensure Implementation of the entire observability solution to be packaged as a module in a multi-tenant private cloud solution. • Implement observability solution to monitor and apply the same feature-set across all tenants (monitor and act upon telemetry from tenants – serving as a hypervisor). • Design and implement integrations as well as externalize APIs. • Set up authentication and authorization controls by integrating with an IAM layer. • Work with UI/UX teams to design dashboards for the Observability & Maintenance platform for both the tenants as well as the host. • Design and set up an AIOps module responsible for automated remediation workflows such as capacity scaling, container restarts, anomaly detection, etc. • Work on building Proof-of-Concept solutions to view end-to-end tube-maps / service flows for the respective tenant’s services. • Defining and setting up a CMDB to serve as a source for the infrastructure and application telemetry. • Work with other teams to ensure the system is well-tested and scalable, meeting tenant demands. • Define business aligned SLIs and set SLOs for core services and journeys. |
Key job details
Primary Location
Bangalore, Karnataka, India
Job Type
Experienced
Years of Experience
12
Travel
No
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