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Process Diagnostics & Assessments: Conduct process diagnostics through stakeholder interviews, improvement workshops, and current state process mapping. Identify key gaps and improvement areas, and prioritize recommendations.Project Leadership: Lead projects independently or in collaboration with GBS Process Solutions team members. Work closely with business SMEs and technical specialists to deliver process re-engineering, automation, and process mining dashboards.
Automation/Process Mining Scope: Assess automation/process mining scope, business value/cost, and develop accompanying business cases.
Risk Due Diligence: Evaluate risk factors including complexity, business criticality, compliance, and regulation.
Change Management: Guide and support business readiness for transition to go-live. Support adoption and sustainment through embedded change management and user experience.Collaboration: Work closely with other capability teams within GBS Process Solutions to define and embed standardized approaches for lean mindset/process optimization, including standards, methodologies, tools, and best practices.
Essential Requirements:
Certification: Six Sigma or Lean Management Green Belt certified.
Experience: Proven experience in analyzing and redesigning complex, multi-function business processes using recognized techniques such as Lean Six Sigma or Kaizen.
Project Management: Demonstrated experience in leading medium-profile projects and change management activities.
Skills: Strong stakeholder management, influencing, and presentation/oral communication skills.
Attributes: Energetic, self-motivated, with strong analytical skills and the ability to discover and interpret business change requirementsTime Management: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
Adaptability: Thrives in an evolving environment, willing to adapt responsibilities to meet strategic priorities.
Remote Work: Comfortable working virtually in a global environment.
Travel: Willingness to undertake domestic and international travel as required.
Language: Fluency in English.
Desirable:
BPM Capabilities: Significant experience with BPM capabilities such as Process/Task Mining, Robotics Process Automation, Low Code automation, BPM, and workflow tools.
Industry Experience: Experience and proven results in change projects within the Pharma industry.
Methodology Experience: Experience with Agile methodology.
Global Experience: Proven experience working in a global context.
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About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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