Implementation, Administration and troubleshooting experience in Windows and VMWare Vcenter Servers.
Installation and configuration on Esxi hosts 6.x, 7.x, 8.x
Implementation, administration and configuring converged infrastructure such as Nutanix, VMWare on Nutanix, Cisco UCS, NetApp HCI etc.,
Intermittent level of troubleshooting experience in Wintel & VMWare with respect to managing Incidents, Problems, changes, and capacity management aspects
Experience in administering windows 2012, 2016 and 2019, 2022.
Experience and ability to work in shifts on rotational basis covering 24*7 support.
Experience in managing Incidents, Problems, changes, and capacity management aspects.
Demonstrated ability handling large number of incidents via. Any ITSM tool
Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 24*7
An ability to work effectively in a matrix organization is essential
A self-starter with high levels of drive, energy, resilience, and a desire for professional excellence
Ability to work effectively in a matrix organization is essential.
Experience working with enterprise monitoring tool and understanding dashboards.
Experience with using Knowledge articles and documented SOPs to resolve tickets.
Experience working with server hardware DL, BL series.
Basic knowledge in AWS & Azure cloud platform
Desirable:
Experience and ability to work in shifts on rotational basis covering 24*7 support.
ITIL Knowledge on Change, incident, and problem management. Must be strong in interpersonal communication and should have handled Priority issues and customer call and escalations.
Knowledge with PowerShell, Script or BASH shell scripting, Python, script preferred
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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