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We are seeking a dedicated and experienced Support Project Manager to lead our Managed Services Team. The ideal candidate will oversee the maintenance and support of our Data Platform, ensuring efficient operations at L2 and L3 support levels. This role requires expertise in cloud data integration on AWS/Azure, a strong understanding of ETL processes, and proficiency in data quality management.
Proven experience in leading a managed services team, focusing on data platform maintenance and support.
Extensive knowledge and experience with AWS and/or Azure cloud data integration frameworks.
Strong understanding of ETL processes and best practices.
Demonstrated ability to manage and maintain data quality effectively.
Successful leadership of at least one project transition.
Excellent communication skills with experience in working with clients, third parties, and stakeholders.
In-depth understanding of service management principles and frameworks (such as ITIL).
Strong problem-solving skills and a continuous improvement mindset.
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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