Title : Servicenow Developer
Tier : Tier 3/ Senior Software Engineer
Job Description
As a ServiceNow Developer your primary responsibility will be to manage and optimize the ServiceNow platform to support the organizations IT Asset Management ITAM with primarily working on implementation of SAM and HAM You will collaborate with cross functional teams to ensure the platform meets business needs and aligns with ITIL best practices
Roles Responsibilities
Creation implementation modification of ServiceNow SAM HAM components
Customize and configure ServiceNow SAM HAM Pro to meet specific organizational needs
Participation in at least two ServiceNow deployment projects specifically ITSM Asset Management and Hardware Asset Management HAM Software Asset Modules SAM
Collaborate with cross functional teams to integrate SaaS applications with ServiceNow SAM Pro
Manage and oversee the entitlement upload process for in scope software publishers
Understand detailed requirements and own code from design implementation test automation and delivery of high quality solutions to our customers
Perform regular reconciliation of deployment details received from integration sources
Scripting JavaScript for different modules for writing Rules Updating creating workflows APIs etc
Qualifications
Bachelors degree in Information Technology Computer Science or related field
5 to 6 years of experience ServiceNow Developer with strong administration development and support skills on ServiceNow SAM HAM
ServiceNow certifications preferred CIS HAM CIS SAM and CSA certified
Strong understanding of ITSM processes and ITIL framework
Excellent problem solving and communication skills
Strong proficiency in JavaScript ServiceNow scripting and other relevant technologies
In depth knowledge of IT Asset Management processes and best practices
ServiceNow Certified System Administrator and Application Developer certifications preferred
Familiarity with Agile development methodologies and ITIL v3 or v4 Certification preferred
Preferred Skills
ServiceNow administration and development
Experience with ServiceNow SAM and HAM Implementation
Scripting languages such as JavaScript
ITIL best practices
Integration with third party tools
Strong analytical and troubleshooting skills
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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