The Applications Support Manager performs application support and technology governance management of third party vendor Software as a Service (SaaS) applications and ensures compliance of all managed applications with Citi's IT and IS policies.
Management and oversight of applications portfolio from technology perspective
Maintaining current and complete application information repository, and keeping it compliant with regulatory obligations and internal processes, policies, and standards.
Subject matter expertise for designated applications and functional areas to support business and technology processes such as Vulnerability Assessment, Multi-Factor Authentication, Single Sign-On
Participation in global and regional initiatives to support business and technology driven projects
Gathering data and documentation necessary to complete the Third Party onboarding and ongoing Citi security policy requirements.
Manage a rigorous schedule of third party vulnerability assessments and ensure third party vendors expected performance is rendered and supported, along with the identification of any critical third party risk issues.
Planning and facilitating meetings with Third Party and internal stakeholders, taking all meeting minutes and managing any follow up activities relevant to Third Party performance.
Facilitate the escalation of high risk Third Party incidents or perpetual performance failures affecting the compliance to Citis Information Security Standards
Active monitoring of applications to identify policy compliance risks, vulnerabilities, and security issues
Work closely with the Information Security, Risk and Control, and vendor teams to ensure compliance of HR applications with Citis IS policies
Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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