Infrastructure Maintenance and support Jobs In Hyderabad

SQL Server Database Engineer

CREQ212562

Infrastructure Maintenance and support

India, Hyderabad

IT Monitoring Engineer will be responsible to support the monitoring infrastructure in delivering and maintaining the system management event monitoring capabilities. Monitoring Engineer will work in cooperation with Technical and Operational staff ensuring that monitoring capabilities are conformal with operational needs. Key Responsibilities: Drive P1/P2 calls as needed. Monitor and maintain global infrastructure; telecommunications circuits, routers, network devices, servers, storage etc. using industry standard tools Monitor applications and services; URLs, applications, middleware for potential issues and risks etc. using industry standard tools. Respond to alerts and risks following established procedures to ensure customer SLAs are maintained. Log, Report and Escalate service incidents and risks to specialists using standard ITSM tools and procedures. Work shifts as allocated to ensure 24 x 7 x 365 cover for services. Communicate with internal business users as required to provide ongoing notifications of service risks and issues Role Summary. Management of high risk or critical incidents ensuring each is evaluated accurately and escalated quickly to the appropriate 2nd or 3rd line team for analysis or resolution. Coordinate and manage relationships with other support teams to ensure highest possible service availability and facilitate the communication of service status updates in an effective and timely manner. Act as a first point of escalation for advanced, high severity or difficult issues for L1 where you will have an active role in guiding and motivating the Infrastructure Operations L1 team members in responding to and managing risks and incidents. Identify, evaluate, and prioritize service risks, issues and problems. Required Technical Skills: Intermediate Knowledge of monitoring applications will be beneficial but not a requirement (HPE Site Scope, Network Node Manager (NNMi), Nagios tool as well. Knowledge on ITIL process (Incident/Change Management). Excellent spoken and written English and communication skillsmaintaining a professional manner especially when under pressure. Ability to understand the potential impact of service risks and incidents be able to escalate as appropriate.

Monitoring -NOC Engineer

Monitoring -NOC Engineer

CREQ210188

Infrastructure Maintenance and support

India, Hyderabad

The L2 Service Desk Engineer is responsible for handling day to day responsibilities assigned and more complex technical issues that are escalated from the L1 team. This role requires a deeper understanding of IT systems, networks, and troubleshooting methodologies. The ideal candidate will have experience in diagnosing and resolving more advanced technical problems and providing a higher level of customer service. Key Responsibilities: Handle escalated incidents and service requests from L1, ensuring timely resolution and communication with end-users. Diagnose and resolve complex technical issues, and application-related problems. Conduct root cause analysis on recurring incidents and work on implementing permanent solutions. Work closely with other IT teams to resolve issues that require specialized knowledge or software changes. Update and maintain detailed documentation, including knowledge base articles and troubleshooting guides. Provide guidance and support to L1 engineers, including training on new technologies and troubleshooting techniques. Qualifications and Required Skills: Candidate should have sound knowledge of Linux & VMware Knowledge on different virtualization platform will be added advantage. Good practical working ability with VMware, OpenStack tools. Able to communicate effectively with internal customers. Experience working on Vmware vSphere administration skills. Good hands-on command line of ESX. Hands on experience on VNC, NX and tiger VNC Good hands-on Experience in diagnostics & troubleshooting of ESX server environment. Configure and Manage Monitoring Alerts w r t VMware Hypervisors and VM sWork on major severity and complex server issues Ability to read logs. Good knowledge and understanding of Virtual Machines, Windows/Linux Server Certification Preferred: Vmware, RHCSA Excellent analytical and problem-solving abilities. Strong communication skills, both verbal and written. Comfortable to work in 24/7 environment independently and handle multiple tasks with attention to detail. Good understanding of operational framework like ITIL and operations process

L2 Service Desk Engineer

L2 Service Desk Engineer

CREQ210189

Infrastructure Maintenance and support

India, Hyderabad

We are looking for a Senior Software Engineer with 7 years of experience to join our team. The ideal candidate will have experience in Information Security, Software Quality Management (SQM), CMDB Optimization, Software Development, Data Modelling, Learning Agility, Interpersonal Skills, SQL, Communication, Oracle PL/SQL, Application Design, Communication, Oracle, and Software Requirements Management. The candidate will be responsible for Database administration and should be able to manage and maintain the database. The candidate must possess excellent communication skills and be able to work in a fast-paced environment. The ideal candidate will have a hybrid work mode and will be able to work both remotely and in the office. If you are passionate about software development and are looking for a challenging role, then we would like to hear from you. Apply now and join our team!

Oracle DBA

Oracle DBA

CREQ215093

Infrastructure Maintenance and support

India, Hyderabad

This role is focused on operational support for multiple Identity and Access services. Daily operations support includes system checks, maintenance, end-user support, and problem resolution. Daily operations support requires interactions with Subject Matter Experts, as well as end-users at a variety of levels within the client organization. Sr. Consultants are expected to go above and beyond standard processes to diagnose and troubleshoot issues, provide solutions, and contribute process improvements when possible. This team supports global sites and services making excellent written and verbal communication skills of utmost importance. Services covered include: Remote Access Services, Identity and Access Management, Active Directory, and Privileged Access. Microsoft Identity Manager 2016 CyberArk Hitachi ID Password Manager SailPoint IIQ Azure Active Directory Connect Active Directory F5 Big-IPSupport incidents and requests are tracked using ServiceNow. Being able to clearly and correctly document the issue, troubleshooting steps completed, resolution, and resolution classification is a critical and a core part of this role.Following documented processes for known issues and troubleshooting undocumented processes for unknown issues is expected. Good communication skills, both written and verbal Strong documentation skills, both technical and for end-users Ability to operate well in a team environment 2+ years of Identity Management experience 2+ years of Active Directory experience Ability to operate in regulated business environment (where compliance to government regulations is critically important) Proven ability to multi-task efficiently Proven ability to effectively troubleshoot technology issues, provide solutions, and share that solution in a repeatable manner Fluent in English

Active Directory

Active Directory

CREQ212914

Infrastructure Maintenance and support

India, Hyderabad

P2-C3-STSWe are looking for a skilled and motivated VMware VCF (VMware Cloud Foundation) & Virtual Server Migration Specialist to join our team. The ideal candidate will have hands-on experience with VMware VCF platforms, virtual server migrations using HCX, and the deployment of both Windows and Linux operating systems. This role requires strong communication skills, as you will be liaising with internal business customers to manage migrations and troubleshoot any issues that arise. The candidate should also have a solid understanding of general networking principles, as well as experience supporting Cisco UCS Intersight systems. The position will involve supporting the overall virtualization infrastructure and ensuring smooth operation through troubleshooting, remediation, and migration processes.Job expectation:Provide expert support and troubleshooting for VMware Cloud Foundation (VCF) environments, ensuring optimal performance and availability. Assist with the deployment and configuration of VCF components including vSphere, vSAN, vCenter, and NSX in VMware Cloud environments. Monitor and maintain VCF infrastructure to ensure the platform is running efficiently. Lead and support virtual server migrations utilizing the VMware HCX migration tool to seamlessly transition workloads from on-premise environments to cloud-based or other VMware environments. Deploy and configure Windows and Linux operating systems on virtual machines (VMs), ensuring they are set up according to organizational standards and security best practices Primary skills:Expertise in VMware VCF platform and related components (vSphere, vSAN, vCenter, NSX).Operating System Deployment (Windows & Linux)Cisco UCS Intersight SupportSecondary skills:Networking Principles and TroubleshootingCustomer Communication and SupportDocumentation and Reporting

VMware Admin

We drive success for our clients and their shareholders across the entire banking and financial services value chain

VMware Admin

CREQ213302

Infrastructure Maintenance and support

India, Hyderabad

Enjoy the freedom to innovate

At Virtusa, we're thinkers and doers; we thrive on collaboration, competition, and endless curiosity. We get stuff done, together. And we're looking for people with bold, fresh ideas, and that certain spark, who embody what it takes to be a #Virtusan and can move at the speed of change.

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Virtusa's Services

Offering Process Innovation and Differentiation for Business Orchestration in this new Digital World

Banking and financial services

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