Infrastructure Maintenance and support Jobs In Hyderabad

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Infrastructure Maintenance and support Jobs In Hyderabad
JOB TITLE
CATEGORY
LOCATION
JOB ID
Hyderabad

SQL Server Database Engineer

Key Responsibilities:Performance Tuning & Optimization: Perform analysis and performance tuning, optimize SQL queries, indexing, and schema designs to ensure efficient database performance.High Availability & Disaster Recovery (HA DR): Implement robust high availability and disaster recovery solutions such as SQL Server Always On, Log Shipping, Database Mirroring, and Replication.Backup & Recovery: Implement, maintain, and test backup and recovery strategies to ensure minimal downtime and data loss during disaster recovery scenarios.Database Security: Implement security measures, including user roles, permissions, encryption, and auditing to ensure databases are secure and compliant with organizational standards and regulations.Database Migration & Upgrades: Support efforts to migrate and upgrade SQL Server versions, ensuring minimal downtime and data integrity during these processes.Automation & Scripting: Automate routine database maintenance tasks using T-SQL scripts, PowerShell, or other automation tools to improve efficiency and reduce errors.Database Monitoring & Maintenance: Monitor the health and performance of production and development databases using tools like SQL Server Profiler, SQL Server Management Studio (SSMS), or third-party monitoring tools, and perform proactive maintenance to avoid performance issues.Collaboration & Troubleshooting: Work closely with developers, system administrators, and DevOps teams to troubleshoot and resolve database-related issues, including query performance, deadlocks, and locking problems.Required Skills & Qualifications:Experience: 5-8 years of experience as a SQL Server Database Engineer.SQL Server: Experience with SQL Server 2016 and newer versions, including installation, configuration.Performance Tuning & Query Optimization: knowledge of SQL Server performance tuning, query optimization, indexing strategies, execution plans, and the tools available in SQL Server Management Studio (SSMS).Security Management: Understanding of database security, including encryption, user authentication, role-based access control, and auditing.Backup & Recovery: Expertise in creating and managing backup strategies, and testing restoration processes to ensure data integrity.scripts, and other automation tools to streamline database tasks.Monitoring & Diagnostics: Experience with SQL Server Profiler, Extended Events, Dynamic Management Views (DMVs), and third-party monitoring tools for diagnosing and troubleshooting database issues.Tools & Technologies: Familiarity with SSIS (SQL Server Integration Services), SSRS (SQL Server Reporting Services), and SSAS (SQL Server Analysis Services) is a plus.Version Control: Experience working with version control systems (e.g., Git) to track database changes and deployments.Preferred Qualifications:Cloud Experience: Experience with cloud databases (e.g., Azure SQL Database, AWS RDS for SQL Server) and cloud-based high availability solutions.ETL & Data Warehousing: Experience with ETL processes, data warehousing, and SQL Server Integration Services (SSIS).
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CREQ212562
Infrastructure Maintenance and support
India, Hyderabad
Hyderabad

Monitoring -NOC Engineer

IT Monitoring Engineer will be responsible to support the monitoring infrastructure in delivering and maintaining the system management event monitoring capabilities. Monitoring Engineer will work in cooperation with Technical and Operational staff ensuring that monitoring capabilities are conformal with operational needs. Key Responsibilities: Drive P1/P2 calls as needed. Monitor and maintain global infrastructure; telecommunications circuits, routers, network devices, servers, storage etc. using industry standard tools Monitor applications and services; URLs, applications, middleware for potential issues and risks etc. using industry standard tools. Respond to alerts and risks following established procedures to ensure customer SLAs are maintained. Log, Report and Escalate service incidents and risks to specialists using standard ITSM tools and procedures. Work shifts as allocated to ensure 24 x 7 x 365 cover for services. Communicate with internal business users as required to provide ongoing notifications of service risks and issues Role Summary. Management of high risk or critical incidents ensuring each is evaluated accurately and escalated quickly to the appropriate 2nd or 3rd line team for analysis or resolution. Coordinate and manage relationships with other support teams to ensure highest possible service availability and facilitate the communication of service status updates in an effective and timely manner. Act as a first point of escalation for advanced, high severity or difficult issues for L1 where you will have an active role in guiding and motivating the Infrastructure Operations L1 team members in responding to and managing risks and incidents. Identify, evaluate, and prioritize service risks, issues and problems. Required Technical Skills: Intermediate Knowledge of monitoring applications will be beneficial but not a requirement (HPE Site Scope, Network Node Manager (NNMi), Nagios tool as well. Knowledge on ITIL process (Incident/Change Management). Excellent spoken and written English and communication skillsmaintaining a professional manner especially when under pressure. Ability to understand the potential impact of service risks and incidents be able to escalate as appropriate.
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CREQ210188
Infrastructure Maintenance and support
India, Hyderabad
Hyderabad

L2 Service Desk Engineer

The L2 Service Desk Engineer is responsible for handling day to day responsibilities assigned and more complex technical issues that are escalated from the L1 team. This role requires a deeper understanding of IT systems, networks, and troubleshooting methodologies. The ideal candidate will have experience in diagnosing and resolving more advanced technical problems and providing a higher level of customer service. Key Responsibilities: Handle escalated incidents and service requests from L1, ensuring timely resolution and communication with end-users. Diagnose and resolve complex technical issues, and application-related problems. Conduct root cause analysis on recurring incidents and work on implementing permanent solutions. Work closely with other IT teams to resolve issues that require specialized knowledge or software changes. Update and maintain detailed documentation, including knowledge base articles and troubleshooting guides. Provide guidance and support to L1 engineers, including training on new technologies and troubleshooting techniques. Qualifications and Required Skills: Candidate should have sound knowledge of Linux & VMware Knowledge on different virtualization platform will be added advantage. Good practical working ability with VMware, OpenStack tools. Able to communicate effectively with internal customers. Experience working on Vmware vSphere administration skills. Good hands-on command line of ESX. Hands on experience on VNC, NX and tiger VNC Good hands-on Experience in diagnostics & troubleshooting of ESX server environment. Configure and Manage Monitoring Alerts w r t VMware Hypervisors and VM sWork on major severity and complex server issues Ability to read logs. Good knowledge and understanding of Virtual Machines, Windows/Linux Server Certification Preferred: Vmware, RHCSA Excellent analytical and problem-solving abilities. Strong communication skills, both verbal and written. Comfortable to work in 24/7 environment independently and handle multiple tasks with attention to detail. Good understanding of operational framework like ITIL and operations process
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CREQ210189
Infrastructure Maintenance and support
India, Hyderabad
Hyderabad

Active Directory

This role is focused on operational support for multiple Identity and Access services. Daily operations support includes system checks, maintenance, end-user support, and problem resolution. Daily operations support requires interactions with Subject Matter Experts, as well as end-users at a variety of levels within the client organization. Sr. Consultants are expected to go above and beyond standard processes to diagnose and troubleshoot issues, provide solutions, and contribute process improvements when possible. This team supports global sites and services making excellent written and verbal communication skills of utmost importance. Services covered include: Remote Access Services, Identity and Access Management, Active Directory, and Privileged Access. Microsoft Identity Manager 2016 CyberArk Hitachi ID Password Manager SailPoint IIQ Azure Active Directory Connect Active Directory F5 Big-IPSupport incidents and requests are tracked using ServiceNow. Being able to clearly and correctly document the issue, troubleshooting steps completed, resolution, and resolution classification is a critical and a core part of this role.Following documented processes for known issues and troubleshooting undocumented processes for unknown issues is expected. Good communication skills, both written and verbal Strong documentation skills, both technical and for end-users Ability to operate well in a team environment 2+ years of Identity Management experience 2+ years of Active Directory experience Ability to operate in regulated business environment (where compliance to government regulations is critically important) Proven ability to multi-task efficiently Proven ability to effectively troubleshoot technology issues, provide solutions, and share that solution in a repeatable manner Fluent in English
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CREQ212914
Infrastructure Maintenance and support
India, Hyderabad
Hyderabad

VMware Admin

P2-C3-STSWe are looking for a skilled and motivated VMware VCF (VMware Cloud Foundation) & Virtual Server Migration Specialist to join our team. The ideal candidate will have hands-on experience with VMware VCF platforms, virtual server migrations using HCX, and the deployment of both Windows and Linux operating systems. This role requires strong communication skills, as you will be liaising with internal business customers to manage migrations and troubleshoot any issues that arise. The candidate should also have a solid understanding of general networking principles, as well as experience supporting Cisco UCS Intersight systems. The position will involve supporting the overall virtualization infrastructure and ensuring smooth operation through troubleshooting, remediation, and migration processes.Job expectation:Provide expert support and troubleshooting for VMware Cloud Foundation (VCF) environments, ensuring optimal performance and availability. Assist with the deployment and configuration of VCF components including vSphere, vSAN, vCenter, and NSX in VMware Cloud environments. Monitor and maintain VCF infrastructure to ensure the platform is running efficiently. Lead and support virtual server migrations utilizing the VMware HCX migration tool to seamlessly transition workloads from on-premise environments to cloud-based or other VMware environments. Deploy and configure Windows and Linux operating systems on virtual machines (VMs), ensuring they are set up according to organizational standards and security best practices Primary skills:Expertise in VMware VCF platform and related components (vSphere, vSAN, vCenter, NSX).Operating System Deployment (Windows & Linux)Cisco UCS Intersight SupportSecondary skills:Networking Principles and TroubleshootingCustomer Communication and SupportDocumentation and Reporting
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CREQ213302
Infrastructure Maintenance and support
India, Hyderabad
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