Role:Delivery Excellence Coach (DEC)
Qualification:Graduate/Postgraduate in Science / Engineering
Must Have Skills
·Strong knowledge on various SDLC lifecycles
·Knowledge on CMMI, ITIL, DevOps, Agile methodologies
·Hands on experience in Agile
·Hands-on experience in facilitating large project teams / accounts
·Hands-on experience in driving Improvements
·Hands-on experience in Quality Metrics analysis, reporting and high maturity
·Experience in training project teams on Quality Management System
·Good oral and written communication skills, customer facing experience
Key Activities
Process Advisory
oFacilitate timely conduct of Project Kickoff, Start Right and selection of suitable life cycle for project execution
oEnable implementation of appropriate Estimation Methodologies, Planning and Tracking, Configuration process, Change management process, etc.
oFacilitate on service line specific frameworks, tools, activities, templates, checklists, and engineering excellence frameworks
oFacilitate effective Root Cause Analysis(RCA) and eensure project teams adopt and effectively use high maturity practices
Proactive Risk Management
oConduct monthly reviews and participate in client calls to identify risks towards cost, timeline, and quality
oFlag proactive risks in the project to leadership and participate in delivery reviews to track risks with the senior management
Continual Improvements
oEnable the projects to identify customer focused, relevant and appropriate improvements (process and engineering) and help the projects as required in implementation reviews and closure.
oHighlight status, issues / risks / challenges to Delivery and Delivery Excellence leadership as required in improvements initiatives
Customer Management
oSupport aaccount level customer visits representing Delivery Excellence team and effectively articulating the Delivery excellence frameworks and its value proposition to the customer
oDefine customer specific process as required and support any customer reporting needs that needs Delivery Excellence support
Industry frameworks, standards & models
oHelp the projects in preparing for the external assessment / audit / certification through trainings, facilitations, reviews, and mock audits as required.
oUnderstand the regulatory compliance, external / customer audits / assessments that is required for the account
Learning & Teamwork
oActively involve in learning newer aspects to ably support delivery team
oConduct internal KSS sessions
oCollaborate, work as a team and support team building
oSupport team mentoring and onboarding efforts.
Role:Delivery Excellence Coach (DEC)
Qualification:Graduate/Postgraduate in Science / Engineering
Must Have Skills
·Strong knowledge on various SDLC lifecycles
·Knowledge on CMMI, ITIL, DevOps, Agile methodologies
·Hands on experience in Agile
·Hands-on experience in facilitating large project teams / accounts
·Hands-on experience in driving Improvements
·Hands-on experience in Quality Metrics analysis, reporting and high maturity
·Experience in training project teams on Quality Management System
·Good oral and written communication skills, customer facing experience
Key Activities
Process Advisory
oFacilitate timely conduct of Project Kickoff, Start Right and selection of suitable life cycle for project execution
oEnable implementation of appropriate Estimation Methodologies, Planning and Tracking, Configuration process, Change management process, etc.
oFacilitate on service line specific frameworks, tools, activities, templates, checklists, and engineering excellence frameworks
oFacilitate effective Root Cause Analysis(RCA) and eensure project teams adopt and effectively use high maturity practices
Proactive Risk Management
oConduct monthly reviews and participate in client calls to identify risks towards cost, timeline, and quality
oFlag proactive risks in the project to leadership and participate in delivery reviews to track risks with the senior management
Continual Improvements
oEnable the projects to identify customer focused, relevant and appropriate improvements (process and engineering) and help the projects as required in implementation reviews and closure.
oHighlight status, issues / risks / challenges to Delivery and Delivery Excellence leadership as required in improvements initiatives
Customer Management
oSupport aaccount level customer visits representing Delivery Excellence team and effectively articulating the Delivery excellence frameworks and its value proposition to the customer
oDefine customer specific process as required and support any customer reporting needs that needs Delivery Excellence support
Industry frameworks, standards & models
oHelp the projects in preparing for the external assessment / audit / certification through trainings, facilitations, reviews, and mock audits as required.
oUnderstand the regulatory compliance, external / customer audits / assessments that is required for the account
Learning & Teamwork
oActively involve in learning newer aspects to ably support delivery team
oConduct internal KSS sessions
oCollaborate, work as a team and support team building
oSupport team mentoring and onboarding efforts.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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