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Production Support

Moulmein-Kallang, Central Singapore, Singapore
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Production Support - 122007
Description

Key Responsibilities:

  • At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments
  • Experience in incident management, problem management, release management, root cause analysis and deployment
  • Understand SDLC and experience working with business users, various IT teams and vendors
  • Knowledge of web languages (e.g. HTML/CSS, JavaScript)
  • Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server)
  • Positive attitude and able to work under pressure
  • Excellent technical troubleshooting skills
  • Self-driven, creative and team-oriented person with good interpersonal skill
  • Sound understanding of the technical aspects of systems integration in an environment with diverse technology
  • Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required
  • Possess strong information acquisition, analytical and problem solving skill
  • Good organization skills and able to work with minimal supervision in a rapidly changing environment
  • Certification or formal training in ITIL will be an added advantage
Primary Location
Moulmein-Kallang, Central Singapore, Singapore
Job Type
Experienced
Years of Experience
3
Qualification

Key Responsibilities:

  • At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments
  • Experience in incident management, problem management, release management, root cause analysis and deployment
  • Understand SDLC and experience working with business users, various IT teams and vendors
  • Knowledge of web languages (e.g. HTML/CSS, JavaScript)
  • Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server)
  • Positive attitude and able to work under pressure
  • Excellent technical troubleshooting skills
  • Self-driven, creative and team-oriented person with good interpersonal skill
  • Sound understanding of the technical aspects of systems integration in an environment with diverse technology
  • Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required
  • Possess strong information acquisition, analytical and problem solving skill
  • Good organization skills and able to work with minimal supervision in a rapidly changing environment
  • Certification or formal training in ITIL will be an added advantage
Travel
No

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About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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