Report

 

Salesforce

The State of Commerce Report is yours

State of commerce report

The COVID-19 pandemic has transformed businesses across the globe – and almost overnight. It also accelerated the massive transition to digital channels that were already underway. The report provides a new baseline for commerce after a disruptive event and suggests a path for businesses. The research in this report offers insights into the changes taking place that matters to you.

Get your complimentary State of Commerce Report and see how industry leaders have kept up with – and even exceeded – customer expectations in rapidly changing times.

What you’ll find in this report:

  • Shifts in consumer and business buyer engagement and expectations
  • How digital commerce has changed the role of sales
  • The effects of the pandemic on consumer behavior
  • How B2B commerce is evolving

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