In today's business landscape, technology plays a pivotal role in the success of enterprises, regardless of the organization's size. Embracing technology has become crucial for running business operations efficiently. Most business processes involve steps and activities requiring integration with various systems to exchange data, make decisions, and produce desired outcomes. Automating these steps is crucial to meet key business objectives such as cost reduction and customer satisfaction. For example, an online shopping experience that requires to be automated will need coordination between different departments and systems, which can be achieved through seamless data exchange using middleware technologies.

However, integrating with complex and disparate ecosystems poses several challenges for IT teams, including:

• Connectivity: establishing connections with different systems and dealing with various messaging formats and protocols
  
  
• Information security: ensuring the security of sensitive data to comply with regulations and maintain trust
• Disparate data formats: transforming data between different formats used by various systems
  
  
• Protocol transformation: converting messages from one protocol to another for seamless communication
• Legacy systems: dealing with outdated systems that lack modern integration capabilities
  
  
• Point-to-point interactions: managing high-volume interactions between multiple departments or systems
• Post-M&A integration: integrating processes and systems from merged companies and managing multiple sources of truth
  
  
• Inefficient/Manual business processes: addressing the limitations and errors associated with manual data handling
• Handling increased volumes: scaling systems and processes to accommodate growing business demands