Business process management (BPM) tools and capabilities have revolutionized automation, enabling faster and cost-effective work completion while ensuring superior outcomes for customers and stakeholders. From process-centric workflows to intelligent automation incorporating Robotic process automation (RPA), Machine learning (ML), Natural language processing (NLP), generative AI, and AI decisioning, Digital process automation (DPA) has advanced rapidly.
However, creating a robust digital transformation strategy is challenging for companies as it involves overhauling traditional processes and technologies amidst the need for business agility, rapid technology adoption, cost optimization, and process rehabilitation. Enterprises are actively seeking partners that can help them navigate the digital revolution and prepare for the future by reimagining their business models and customer strategies.
In collaboration with Pega, Virtusa supports our customers' transformation journeys in implementation, migration, and managed projects.
Our close partnership with Pega ensures that our approach aligns with their best practices, developed over 20 years of implementing transformation programs on the Pega platform (as one of only three globally accredited modernization partners for Pega).
With an Agile approach and Accelerated Solution Design for Transformation, we use a "Fit-Gap" assessment, analysis, and design to directly capture business objectives and vision into the Pega platform. Drawing from our extensive experience designing and building Pega applications for the past 20 years, we bring design patterns to accelerate and focus the design process during workshops with key stakeholders. As a strategic services partner of Pega, we have achieved 15%+ reduced operating costs and 70%+ reduced manual work for our clients.
Recognized with two awards at Pegasystems' PegaWorld iNSpire 2022 and one in PegaWorld iNSpire 2023
Named a Leader in The Forrester Wave™: Digital Process Automation (BPM) Service Providers, Q3 2020 evaluation by Forrester Research
Positioned as a Leader in Everest Group Pega Services PEAK Matrix® Assessment 2021 report
Recognized as a Large Provider of Hyperautomation Consulting, Implementation, and Managed Services by Gartner
Our success stories
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We have been part of some of the most successful, large-scale Pega transformation journeys over the last two decades.