Our HealthBot acts as a digital assistant for each provider and a qualified medical team member for each patient; if a patient wants to visit the doctor, it helps them book an appointment with the preferred doctor through the self-scheduling tool. If a patient wants to talk to a live agent, the HealthBot can easily switch to the agent mode. Other features include:
- Integration of three main functionalities: triage, appointment scheduler, and insurance validation
- Multiple points of access through the web chat portal and other collaboration tools
- Analytical dashboard developed using cloud services and BI tools built for:
- Providers to analyze patients’ health conditions and behavioral statistics through a clinical analytics dashboard
- Hospital admin teams to get insights into patients’ interaction statistics (i.e. number of visits, calls placed to the office, etc.) through an operational analytics dashboard
- A well-architected framework that ensures complete security, reliability, and cost-efficiency
- The ability to integrate with FHIR API, custom APIs, LUIS models, or any knowledge base
The comprehensive features of HealthBot create various benefits for healthcare and life sciences companies. Implementing HealthBot:
- Improves the patient experience with a hassle-free self-scheduling tool that reduces the need for staff intervention and speeds up the appointment booking process
- Allows patients to access remote healthcare 24/7 through self-service tools that help them understand their health conditions and book appointments virtually
- Improves provider efficiency by managing trivial tasks like appointment scheduling and basic patient assessment with a virtual self-service tool at a reduced cost
- Integrates with the provider’s EMR using FHIR API to import all progress notes into the provider's system seamlessly
- Digitizes paperwork, frees up staff from repetitive tasks, and helps them focus on more critical activities like patient care and medical billing
- Connects providers to a vast network of registered specialists to streamline patient referrals and offer coordinated care
Virtusa's HealthBot empowers patients to be proactive about healthcare, enables providers with actionable insights, and integrates seamlessly to become a digital healthcare team member.
Virtusa's HealthBot is a telehealth solution known as HealthConnect. It enables live clinical interactions in patient management aided by an extensive range of communication and collaborative technologies. It empowers the complete patient care cycle and can be leveraged by providers, physicians, and healthcare staff. The HealthBot gauges the severity of the patient's health conditions with an adaptive questionnaire and recommends the type of care needed.
Virtusa's HealthBot is a virtual health assistant that enhances digital clinical encounters. The goals are to provide patients access to remote care, increase patient acquisition, retention, and engagement while saving time for providers.
Virtusa's HealthBot is a virtual health assistant that uses advanced technology to connect patients to their preferred doctor to improve patient care and increase provider efficiency. The solutions advanced features allow providers to address capacity challenges, reduce costs, schedule appointments, and send reminders.
Technology offerings include:
- Video conferencing capabilities allow users to chat, attach medical files, extract chat transcripts and download the video for future reference.
- AI-enabled healthcare chatbot highlights information from existing patient data, offers lifestyle recommendations, and increases engagement levels.
- Smart check allows patients to highlight body parts for better diagnosis and treatment.
Virtusa's HealthBot is a virtual health assistant that provides many benefits that enhance patient-provider digital encounters. Organizations should choose Virtusa's HealthBot to experience:
- Expanded patient reach
- Cut operational costs and boosted revenue
- Enhanced patient engagement levels
- Improved quality of care with remote monitoring mechanisms
- Healthcare chat assistant
- New sources of revenue that connects pharmacies, laboratories, and other healthcare services
Virtusa's HealthBot empowers patients to be proactive about healthcare, enables providers with actionable insights, and seamlessly integrates into a digital healthcare team member.