Digital users of enterprise platforms need to search and access information stored in multiple data repositories and enterprise applications. This information is generally unstructured, fragmented, and difficult to search and consume. Significant manual effort is expended in finding and locating information in multiple enterprise content sources. A powerful search solution that accelerates information access in an enterprise can improve the productivity and performance of digital users.
Virtusa’s Intelligent Search Solution is an AI/ML powered solution that enables efficient and contextual exploration and access to information from enterprise data sources. Our natural language-based approach understands users’ intent and language to retrieve highly relevant results. We can process and index any enterprise content from structured data sources like databases and spreadsheets to unstructured sources like content management systems, files, and emails. The solution is highly customizable and can be integrated with customer facing websites, customer service engines, and intranet content portals.