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Increase efficiency and enhance user experience with Virtusa’s Veeva expertise

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Bringing our strengths together to accelerate transformation across your enterprise

Business and technology models that most healthcare and life sciences organizations have employed for years are increasingly under scrutiny in today's volatile world.

Organizations need to align their business models and technology stack with the realities of a changing marketplace – all to create positive patient experiences, enhance the quality of care, and enable desired business outcomes.

Why Virtusa?

We are a trusted technology partner of 6 of the top 15 U.S. pharmaceutical companies, 9 of the top 10 payers, 10 of the top 15 medical devices and distributors, and over 100 hospital systems to drive their digital transformation programs.

Veeva managed support services

Improve your Veeva ecosystem and help your organization build a team to scale as your Veeva needs grow in today’s volatile marketplace.

Our unique pool of onshore and offshore resources with expertise in larger-scale data migration and integrations work as our clients’ extended team to help them achieve their business objectives.

We have implemented Veeva CRM and Veeva Vault for global pharmaceutical companies
We are the R&D application development partner for a leading pharmaceutical company
We provide managed services support across Veeva product offerings, including:
- Veeva CRM
- Veeva closed loop marketing module (CLM)
- Veeva Vault clinical trial management system (CTMS)
- Veeva Vault PromoMats
- Veeva Vault MedComms
- Data migration o Data integration

How we’ve helped our clients

Global Veeva CRM rollout for a leading Japanese pharmaceutical client

The challenge

To roll out the Veeva CRM application with Veeva CLM for a global pharmaceutical client, we enabled important features like Medical Inquiries Oncology Hybrid Territory System for expert marketing. The rollout was for more than 50+ markets spanning across the globe.

We helped a global pharmaceutical client roll out the Veeva CRM application with Veeva CLM for more than 50 markets. By enabling important features like Medical Inquiries and Oncology Hybrid Territory System, we enhanced the client's marketing capabilities.

The solution

Using Veeva CRM, we built a core solution to convert download logic for specific objects from profile-based to product-based for all markets.

With this change, the records became product-specific, and sales reps. can now load the records through the Veeva CRM app based on the product’s assignment.

Veeva CRM and Veeva Vault implementation for a global UK-based pharmaceutical client

The challenge

A global pharmaceutical client wanted to roll out the Veeva CRM application with Veeva CLM and important features like call management, order management, and sample management for more than 80 markets spanning across the globe.

The solution

We used Veeva CRM to build a core solution with basic features and market-specific functionality to reach new markets faster. To enhance marketing capabilities, we implemented Veeva Vault. We integrated the Veeva system with the enterprise resource planning (ERP) system to create an order management system for master data management and a BI system for reporting.

The benefits

After the rollout, the pharmaceutical company:

Significantly reduced call handling time
Improved the customer and sales rep. experience
Saw a significant rise in order volume and order processing accuracy
Established a more effective and robust sample drop experience for the sales reps.
Aligned consent management with the healthcare provider

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Increase efficiency and enhance user experience with Virtusa’s Veeva expertise

Bringing our strengths together to accelerate transformation across your enterprise

Why Virtusa?

Improve your Veeva ecosystem and help your organization build a team to scale as your Veeva needs grow in today’s volatile marketplace.

How we’ve helped our clients

Global Veeva CRM rollout for a leading Japanese pharmaceutical client

Veeva CRM and Veeva Vault implementation for a global UK-based pharmaceutical client

Speak to an expert

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